Are you having problems using WhatsApp on your OnePlus 6 or 6T mobile? Do not despair, your phone has not broken, the problem is related to the latest version of the Android 11 based operating system: OxygenOS 11.
The latest version of the customization layer created by OnePlus, has unleashed countless incompatibility problems with WhatsApp. According to the thousands of messages that have been seen in forums and social networks, those people who upgraded their OnePlus 6 and 6T to OxygenOS 11, they cannot use WhatsApp correctly.
Why does WhatsApp not work on OnePlus 6 and 6T mobiles with OxygenOS 11?
Unfortunately we cannot answer this question yet, as Neither OnePlus nor WhatsApp have spoken about it. Similarly, and according to what we have been able to find out, the error that makes WhatsApp not work on OnePlus 6 and 6T phones with OxygenOS 11, is related to a small “bug” of incompatibility.
If you updated your OnePlus 6 or 6T to Android 11 with OxygenOS 11, We recommend that you do not download the latest version of WhatsApp, as there are certain parameters that make this version not compatible with the OnePlus operating system.
It is worth mentioning that, although this error does not affect the reception and sending of WhatsApp messages, prevents the following actions:
- Download photos, videos and voice messages (files cannot be downloaded to the internal storage of these mobiles).
- Backups cannot be made.
- It is impossible to restore backups.
- Downloaded photos and videos (old files) do not appear on the internal storage.
Can you fix the WhatsApp problem on the OnePlus 6 and 6T with OxygenOS 11?
While still there is no effective solution to make this problem go away of the OnePlus 6 and 6T mobiles with OxygenOS 11, there are some “Methods” that can be carried out to “palliate” this incident:
Without anything else to add, in case you have already done one of the two solutions that we show you above and the problem persists, you will have to wait for OnePlus or WhatsApp to fix it, how? Releasing a patch (update).