How to fix iMessage not working on Mac, iPhone or iPad

Having problems sending or receiving text messages using your iPhone, iPad, or Mac? Do blue speech bubbles usually turn green? Are the messages not appearing in the correct order? Is iMessage telling you that your text hasn’t been delivered? Wondering why iMessage isn’t working as intended?

In this article, we’ll look at the reasons why iMessage fails and provide clear troubleshooting tips to help you fix the Messages app on your iPhone, iPad, or Mac. You’ll learn how to tell if iMessage is disabled, what to do if iMessage stops working on your iPhone, and what to do if iMessage won’t work on your Mac. We will help you solve all the iMessage issues you may encounter.

When you send messages from your iPhone, some are displayed in blue and some are shown in green. Blue messages use iMessage, Apple’s own messaging service, while green indicates that standard SMS/MMS messages are used. If you turn off iMessage, all your messages will be sent as standard messages and displayed in green.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

What if you don’t turn off iMessage, but all messages are shown in green anyway? This is a problem, and iMessage doesn’t make it easy to determine why it’s happening.

iMessage not working? Make sure that there is actually a problem

Before you assume the worst. Are you sure that iMessage doesn’t work for all contacts, or does it only work for one person?

If you are having iMessage issue when sending messages to one contact, the issue might be related to the other user. On the other hand, if iMessage is not working with any of your contacts, and you know that all users have iMessage, then maybe the problem is with your device.

Send a test message (or two)

If you haven’t already, try sending a message to a friend or family member who you know uses iMessage. If iMessage doesn’t work for him, try messaging someone else you know who uses iMessage. This will help you to know if the problem is on your device.

If most of your friends are using Android, you may not have multiple contacts to check for the problem. In that case, if you have multiple Apple devices with iMessage, try sending messages to all of them. This way you can see if iMessage is working on your Mac but not on your iPhone, for example.

If iMessage is working but your messages aren’t being delivered, that’s another topic entirely. Alternatively, read our guide to fix iMessage not delivering on your iPhone.

Make sure iMessage is configured correctly

Although iMessage is enabled in settings, it may not be enabled for a specific number. This is easy to check. On iPhone or iPad, open Settings and scroll down to Messages. Seems obvious, but be sure to enable the iMessage slider here. Then, find and click on “send and receive.

Here you will see phone numbers and email addresses that you can associate with iMessage. Make sure all numbers and email addresses you want to use are enabled.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

On a Mac, open an app Messages. In the Messages menu in the upper left corner of the screen, select Preferences , then go to the tab iMessage. Make sure any number or email address you want to use with iMessage is enabled here.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

If you’re having issues with multiple devices, repeat these steps on any device you’re having trouble with.

Try restart

On a Mac, you should probably restart at least once a week, but this is less common on an iPhone or iPad. This alone can help, but there is one more step that you want to take to resolve iMessage issues. You will need to turn off iMessage, restart the device, and then turn iMessage back on.

On your iPhone or iPad, go to Settings , then scroll down to Messages. There is a toggle bar iMessage at the top of the screen. Turn it off, then restart your device, then turn iMessage back on using the same method.

On a Mac, launch an app Messages and select Preferences in the menu at the top right of the screen. Go to the tab iMessage And under your Apple ID, uncheck Enable this account. Restart your computer, then restart iMessage again.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

To make it more comprehensive, you may want to do this on every device you use with iMessage.

Sign out and back into iMessage

Here’s another way too simple you might not try: sign out and back in iMessage.

On iPhone or iPad, open an app Settings and scroll down to Messages. Here, scroll down and tap on “send and receive. In this menu, tap your Apple ID at the top of the screen. In the pop-up dialog, click sign out.

After you sign out, tap Use your Apple ID for iMessage. In the dialog that pops up, it will display your Apple ID and ask if you want to sign in with it. Click Sign in to sign in with this ID.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

On a Mac, open an app Messages. Locate the list at the top left of the screen and open Preferences , then choose Tab iMessage.

At the top left of this screen, tap on “sign outThen click on the button labeledsign out” also. You will immediately see a login screen, where your Apple ID email address will already be entered. Enter your password, then choose the following.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

Reset network settings

This is an option that works on iOS only, and worth a try if iMessage isn’t working after trying the fixes above. Resetting network settings is a solution to many iPhone and iPad issues, and it can often fix problems with iMessage.

turn on Settings , then scroll down and select general. Here, scroll again and select Reset at the bottom of the screen. Finally, click onReset network settings.

How to fix iMessage not working on Mac, iPhone or iPad - iOS iPadOS Mac

Don’t worry about losing any data; This will only reset the network settings. All apps and files on your iPhone or iPad will remain unchanged. However, you will have to re-enter the details of the Wi-Fi networks that were previously saved, so you will need to enter their passwords again.

Other possible solutions worth trying to fix iMessage

There are some other possible fixes that you can try when iMessage is not working. If you are not receiving messages on a particular device, a simple tip is to try sending a message from that device. This is something that many Mac and iOS users on the internet have reported as working for iMessage issues. It may sound strange, but it is worth a try.

Another possible solution is to check if an update is available for macOS or iOS. This is especially true if you have updated recently. Apple releases updates to improve your device and fix bugs, but it can sometimes introduce new bugs. If this is the case, Apple may have already released a new update that includes a fix for it.

Finally, if nothing else works, you can try to contact Apple Support. They may have options beyond what we’ve collected here.

Are you having trouble with regular texting?

We hope that one of the above fixes will restart your iMessages. If you are experiencing a problem on multiple devices, you will need to repeat the step that worked for you on that device. If that doesn’t work, hopefully one of the other steps will do it.

What if standard SMS or MMS messages don’t work? Fortunately, we have some fixes for that as well. Take a look at our list of tips to try when your iPhone won’t send text messages.

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