CyberGhost Review and 2022 Test: Is the Rumor True?

As any savvy internet user knows, using your computer or mobile device on an unprotected Wi-Fi hotspot is never a good idea. Even if you’re just surfing the web, prying eyes may be watching you. If you’re paying your bills, checking your bank balance, or even buying a new shirt on an open hotspot, you’re vulnerable, unless you’re using a virtual private network (VPN) like CyberGhost to protect your data.

What is CyberGhost VPN?

CyberGhost VPN gives you protection from the prying eyes of cyber criminals while allowing you to access websites and services that wouldn’t normally be available in your area. Additionally, CyberGhost provides anonymous connections to torrent servers, special features that enable efficient connections to streaming services and more.

Discover CyberGhost VPN

CyberGhost is based in Romania, which is great news for privacy-conscious users. Romania is one of the few European countries to have repealed data retention laws based on the 2006 European Data Retention Directive.

As of this writing, CyberGhost VPN has 7,019 online servers in 91 countries.

One good thing about CyberGhost is that in addition to their paid service (which is reasonably priced), they also offer up to 45-day money-back guarantee and enjoy great service. Free VPN for over a month. That said, as you will see in this CyberGhost test and review, it meets all the needs of average casual users with its many features and versatility. So it’s a safe bet that you don’t need to use the money-back guarantee.

How does CyberGhost VPN work?

A virtual private network such as CyberGhost acts as an internet shield, hiding your IP address from others by routing your internet traffic through their own servers. Anyone snooping on a CyberGhost user’s connection would see one of CyberGhost’s IP addresses instead of the actual address the user has on their home or hotspot connection. Anonymity is therefore the watchword with this VPN service.

The VPN also lets you connect to websites and services that might not be available in your area due to geo-restrictions or government blocking of certain parts of the Internet. It’s especially handy for accessing other countries’ streaming services and social networking sites like Facebook, which are blocked outright in places like China and other restrictive regimes.

Additionally, VPNs let you access torrent servers and newsgroups through a disguised address, preventing groups that monitor traffic to and from those services from detecting where you’re connecting from and what internet provider you’re using.

The CyberGhost website

The CyberGhost website offers an easy-to-use layout with a clean design that makes it easy to find information about the service, its price, and its capabilities. The pricing structure for the service is available from the homepage, along with important information about the levels of service provided.

The website includes an informative graphic showing the difference between a connection without a VPN and a connection that uses a VPN. For people still unfamiliar with this type of tool, this is a real asset, in our opinion.

In addition to the information above, the CyberGhost website offers the standard warnings about the dangers of using an unprotected internet connection. It also includes the benefits of using a VPN, such as encryption, access to blocked content, blocking malicious content and more.

Subscription options and prices

Let’s continue this CyberGhost VPN review with the provider’s prices. The provider’s plans offer a full level of service and access to all features. Each subscription comes with 7 simultaneous connections per account for more flexibility. It’s especially nice for subscribers who may need to use the service on more than one device at a time.

CyberGhost doesn’t offer a free trial period per se but an unconditional money back guarantee that basically works like a free trial. The warranty is 14 days for subscriptions less than six months and 45 days for packages longer than six months.

The fact that the subscription is refundable within several days makes CyberGhost perfect for users who have never used a VPN, or those who wish to protect themselves for a short period of time. Users who are on a business trip or short vacation, or in a country where websites and web services are banned, will find this a convenient option.

All registration for the subscription is done via a secure HTTPS connection. Payment options for this service are VISA, MasterCard, American Express and JCB credit and debit cards. PayPal, PayNearMe, check, money order and Bitcoin are also options.

We particularly liked the Bitcoin payment option. Bitcoin payments are anonymous when matched to a temporary “disposable” email address. This prevents government agencies from requiring a payment processor to hand over identifying information about users. Payments are decentralized, so there’s no need to trust a digital payment provider to process your credit card information correctly.

Offres-CyberGhost
© CyberGhost VPN

Subscription options include:

  • 1 month: €11.99 per month, cancellable at any time
  • 1 year: €3.75 per month (billed €45 each year)
  • 2 years: €3.19 per month (billed €76.56 each year)
  • 3 years + 3 months free: €2 per month (billed €78 every 3 years)

CyberGhost charges appear as “CyberGhost SRL – a store by cleverbridge” on your credit card statement. All payment processing is done by third-party payment processors, so CyberGhost does not have any of your payment information on file.

See CyberGhost offers

CyberGhost subscriptions offer a number of advanced features in exchange for your hard-earned money. You get great speeds – up to 5 times faster than standard VPNs. You also have access to all CyberGhost servers worldwide and you can select the country, city and servers individually if you wish.

The plans also offer additional features, including ad blocker, malware blocker, tracker blocker, data compression, and forced HTTPS traffic. Plus, this service tier provides unlimited data with no monthly caps, with the added benefit of unlimited airtime. As mentioned, you can also use the service on up to 7 devices simultaneously.

In short, CyberGhost is one of the cheapest VPN providers out there. The provider also offers a money-back guarantee (akin to a free trial) that can help customers form their minds about CyberGhost and decide if it’s the VPN for them by trying it before buying.

Installation

The CyberGhost download page offers versions for Windows, macOS, Android, iOS, and Linux. The service is also available for users who want to use the service on their open-source DD-WRT, TomatoUSB, and Raspberry Pi routers.

Installing the application on a computer

While Windows, Mac, and mobile device downloads are just a matter of downloading and installing, the other options take a bit of work to set up. However, CyberGhost provides how-to guides with all the information needed to set everything up.

We were on Mac when we visited the download page, and the installer application immediately started downloading to the computer. We saved it to the download directory and waited a few moments for the file to download.

Once the download was complete, we double-clicked on the file, which opened the installer window. Installation consisted of dragging the “CyberGhost” icon over the “Drag here to install” icon. (You can also drag the icon to your Mac’s Application folder to install the app.) The file copied to the Mac’s Applications folder in seconds, and we were ready to run the VPN app for the first time. .

We found the CyberGhost app icon in the Applications folder and clicked on it to start the app. The CyberGhost app started, ready to let us select the country we want to connect to.

Windows users should find the CyberGhost VPN app as easy to install as the Mac version was, as the Windows installer comes in the form of an .exe file, requiring a simple download and duplicate -click to install it. The installer installs the VPN application and runs it automatically, ready to receive your login.

Installing the app on a mobile device

We also installed CyberGhost on an iPhone. Installing the app is done in the usual Apple way, which is to download and install the app from Apple’s iOS App Store. It only takes a few moments to download, then a quick tap on the app icon, and you’re good to go. The app automatically installs a certificate on your iOS device to enable a VPN connection to company servers.

Android users can expect such an easy installation method as the app is available through the Google Play store and installation only takes a few moments. In fact, it’s safe to say that this is one of the best performing VPNs for Android.

Discover CyberGhost VPN

Characteristics and use

After installing the app on the Mac, we were ready to test the connections provided by the CyberGhost service. No matter which CyberGhost subscription you choose, there is no difference in how the app is used. We will first review the steps for use and then we will end with some remarks on the service on iOS.

Using the CyberGhost app

A CyberGhost subscription gives you access to many options in the VPN app and gives you access to CyberGhost’s more than 6,800 servers located around the world. This level of service also offers the advantage of an instant connection, without waiting or advertising and a faster connection that lasts as long as you want.

Using CyberGhost consists of logging in, selecting your country, city or specific server and clicking the activation button to connect to the VPN service. Connecting to the selected server only takes a few moments, but there is a nice “Connecting” animation that you can watch if you need some entertainment.

Besides, CyberGhost also offers automatic login when you select “Best Server”. This intelligent algorithm selects for you the optimized server according to your network, your location and the software load of the servers. If you don’t need to connect to any particular country, this is a great alternative.

Application-CyberGhost
Interface of the CyberGhost application on macOS © Journal du Geek

You will also be able to use a number of options such as online tracking prevention, protection against malicious sites, ad blocking, use of HTTPS for all websites, data compression and “super -speed”. To do this, you will need to go to the Login Features tab and check or uncheck the boxes as needed.

Note that the Kill Switch function (emergency blocking) is automatically integrated in order to protect your identity and your connection in the event of a problem.

Explore CyberGhost VPN

iOS App Notes

Before closing this section, we highlight what is believed to be an excellent feature of CyberGhost’s iOS app. When the app is installed and running in the background, it automatically recognizes when you connect to a new Wi-Fi network. It prompts you via a notification on your iOS device to enable VPN.

Apple Watch owners will also receive a prompt on their watch face, allowing them to tap their Apple Watch screen to enable VPN protection.

The app is easy to use and connects quickly with the click of a fairly large button. The service offers the choice of any CyberGhost VPN server, instant connections, protection against malicious websites, ad blocking, no ads, and fast connections.

Another positive point in this CyberGhost VPN review, its application is light and does not require system resources. The app is fun to browse and connects quickly. It would be a good choice for users looking for an easy way to protect their internet connection or access content that might otherwise be blocked.

Connection quality and speed

To test the quality of the connections provided by CyberGhost, we tested ping times, download and upload speeds. We did this using a normal internet connection in France, a VPN connection routed to a server in the US, and a VPN connection routed to a server in the UK. We did all speed and ping measurements using Speedtest.net.

Connection test

We’ve found that on both tiers of service, connection speeds can vary depending on the VPN server you choose. Choosing a specific server can help reduce the “randomness” of the connection. We strongly suggest you write down VPN servers that work well for future use.

A VPN connection will almost always operate at a lower level than an unrestricted connection. This is due to a number of factors. Let’s take a quick look at what affects performance, why it affects it, and what steps you can take to improve it.

One factor that can affect both your pings and your connection speed is the location of the VPN server you connect to. If you are in France and your connection to another point in France is routed through a server located in Ireland, the trip will necessarily be longer than if it were made directly.

Your internet service provider can also affect the performance of your connection. If not, or if there is a bottleneck between the ISP and the VPN server, connections will suffer.

The protocols and encryption levels used by your VPN provider can also affect your connection speed. Generally, a higher level of encryption will slow down the speed of your VPN connection more than a lower level. However, today’s encryption schemes are optimized for speed as well as data protection and therefore may have less of an impact on your speed.

Finally, the performance of your connection may also be affected by the current user load of the VPN server itself. The more users connecting to a server at the same time, the slower things run. Any server is affected by its client load, and a VPN server is no exception.

Have you heard of denial of service attacks? That’s how they work. An overload of requests sent to a server causes the latter to become bogged down.

By using the CyberGhost service, we performed the following online activities:

Youtube

YouTube performed well in all cases, with no issues with increased buffering times or lagging. I was able to stream Full HD 1080p video without lag or pixelation.

Netflix

Netflix access is available through CyberGhost, but only for the following catalogs: American, German, Japanese, English, Italian and French. This feature worked very well for us. Thanks to its dedicated servers (Netflix US, Netflix FR, etc.), we were able to access Netflix regularly.

For expats looking for a bit of Netflix fun at home, CyberGhost is a great option.

Keep in mind that CyberGhost does not offer similar options for Netflix content based in other countries. Indeed, for optimal performance, you will have to choose one of its dedicated servers for Netflix in the Streaming tab and not via the list of countries.

Serveurs-Netflix-CyberGhost
CyberGhost VPN’s Netflix servers © Journal du Geek

It should be noted that there is a constant battle between VPN services and Netflix. VPNs continually add new IP addresses for their service while Netflix continually scans for these new addresses. Suffice to say that it is not easy to find a VPN 100% compatible with Netflix.

This means that while sometimes a VPN service doesn’t work with Netflix, it won’t always. While this is clearly a problem, it should be considered a “normal situation” between the two “warring” factions.

Discover CyberGhost VPN

Hulu

Out of curiosity, we also tried our Hulu subscription, which allowed us to watch videos. Connections through the Hulu optimized servers worked just fine.

Skype and FaceTime

We made Skype calls and the service worked very well on France, UK and US connections. We also made a FaceTime call with multiple VPN connections and were happy with the connection and performance.

Gaming

We played a casual game through Steam with connections through the UK and US servers. The connection was more than up to par in any case. Internet users looking for a VPN for gaming can rejoice. However, CyberGhost is more suitable for casual sessions. Indeed, fans of first-person shooters may not find the connection sufficient for their online battles.

General internet use

We used CyberGhost to access Google Docs for word processing, spreadsheets, and presentations. We also did normal web browsing, which meant we accessed technical sites, general news sites, and web videos. Additionally, we checked emails and chatted with friends and family on Facebook and through instant messaging apps.

In any case, the connection was more than sufficient for general web use. We haven’t seen any noticeable slowdowns or lags for this type of general internet activity.

In short, the speeds should be more than adequate for everyday online activities, as well as video or audio streaming.

Global Server Coverage

As shown in the screenshot below, CyberGhost offers over 6,800 VPN servers in 89 countries and 111 locations. It is one of the largest infrastructures in the VPN industry. Those who want to commit can even check in advance that the countries they need are well covered since they are all visible on the service provider’s website in the Servers section.

Serveurs-CyberGhost-VPN
© CyberGhost VPN

This number of servers gives users plenty of access with little connection slowdown. Thanks to the company’s global coverage, there are very few places in the world you won’t be able to access. Its international presence reinforces our positive opinion of CyberGhost VPN.

Privacy, Security and Legal Notices

Traffic on the CyberGhost network is fully encrypted. If the user visits HTTPS pages, there is end-to-end encryption. The service uses the OpenVPN, IKEv2, WireGuard and L2TP/IPSec protocol. Each protocol meets different user needs. It is therefore important to offer several.

The company does not scan or save your data, usage data, connection time or similar data. Only the number of users on a server and its total bandwidth are known, which is not broken down by user, IP or connection.

VPN services located in the US and UK are subject to data retention laws, which require them to log traffic data. CyberGhost is not subject to these laws. As we have already mentioned in this CyberGhost review, Romania, where the company is based, is one of the few European countries to have overturned data retention laws based on the 2006 European Data Retention Directive. Datas.

CyberGhost does not store data related to the email address used to register for the service. Instead, it ties all information to the username chosen by the customer. The company also does not log any information related to the use of the VPN connection, such as websites visited or IP addresses.

CyberGhost’s logging policy means that your usage activity is not recorded in a way that could later be accessed by government or corporate law enforcement agencies. If you decide to download copyrighted content from a torrent site, that’s between you and your conscience. No matter what you do or where you go on the web, that information is protected from surveillance – and that’s a very good thing.

In short, CyberGhost offers excellent privacy protection. Like any no-log VPN that respects its users, it doesn’t keep any logs of your online activities, and it’s located in Romania, where data retention laws are friendly. The provider also accepts Bitcoin e-cryptocurrency as payment for subscriptions, adding an extra layer of privacy.

Customer service

CyberGhost’s customer service is a strong point because it’s not limited to FAQs or online troubleshooting access.

Users also have access to a live support chat feature, which makes the trouble ticket system a little redundant in our opinion, although it would be useful if the live chat feature was down for some reason. .

We opened a trouble ticket with a few service questions around 9am on a Tuesday and received a response just ten minutes later in French. The question was simple: will CyberGhost VPN work reliably in China? This is not the case.

In short, CyberGhost’s customer service is excellent and provides reliable information in a timely manner. In addition, it is one of the few to offer assistance in French (English and German are also optional). The online FAQs and other support information on the site are very informative and helpful.

Conclusion and review of CyberGhost VPN

As you have understood, our opinion on CyberGhost VPN is very favorable. Although we are unable to give it the highest recommendation, the service still places second in our 2022 ranking.

CyberGhost is a powerful and easy to use VPN service. In our test of the CyberGhost app, it performed well across all mediums, allowing for fast and responsive connections. We were able to use the Internet to quickly perform our daily professional and recreational activities.

CyberGhost offers convenient monthly and annual subscriptions, as well as a great discount on the three-year subscription (-83% and 3 months free) with a 45-day guarantee. It has an impressive number of payment options, including Bitcoin, which will make it attractive to a significant number of potential users who are concerned about privacy when paying.

This VPN will meet all users including the most demanding, especially those looking to secure their mobile devices in order to have a safer way to safely access public Wi-Fi hotspots.

CyberGhost is easy to install and use, which will make it particularly appealing to the average user who doesn’t want to delve into the details of their Internet connection just to feel safer. CyberGhost’s one-click login makes it easy to protect a user’s data from prying eyes, with very little hassle.