Disaster, you can no longer receive emails via your Gmail or Google Apps / G Suite mailbox? No error message on Microsoft Outlook, Thunderbird or on the phone (iPhone, Android)? The emails leave your application but you no longer receive anything? Do not panic, it is surely a problem of disk space which is filled. On free accounts, Gmail offers 15GB of space. A G Suite subscription (ex Google for Works and Google Apps) is 30GB per user. You can of course buy additional storage to have a quota of 100GB or 1TB.
This tutorial explains how see if we exceed the quota offered by Gmail and how clean up your Gmail box to delete large emails. A free and simple action to perform from a computer (Windows, Mac, linux) and a web browser to go to the Google Mail site.
Know if you exceed the Gmail quota
1. Login to https://mail.google.com/ or to the webmail of the G-Suite organization.
2. Go to the very bottom of the message list to find information on the space currently used and the quota not to be exceeded.
3. If exceeded, no more new mail can arrive in the Inbox. You will have to delete large emails or buy additional Google space.
Check for large messages Gmail / Google Mail / G Suite / Google for Work
1. Login to https://mail.google.com/ or to the company’s webmail.
2. In the search bar, at the very top, type the following command and validate:
3. This search will list all messages with attachments that exceed 10MB in size.
4. Now just select messages to delete and of click on the Trash iconor use the button to “select all” with a single click.
5. Of course, we can adapt the search to find all messages larger than 5MB, 20MB, 50MB:
has:attachment larger:5MB has:attachment larger:20MB has:attachment larger:50MB
6. All large messages are deleted but you now have to empty the Recycle Bin to actually recover this disk space: in the list of folders on the left, click on ” More ” at the bottom. Then click on Basket (Trash in English) or on the link: https://mail.google.com/mail/u/0/#trash
7. Towards the center of the screen, click on ” Empty the trash » :
8. Check the recovered disk space at the very bottom of the page.