There’s nothing more annoying than a device that doesn’t work properly and you don’t know why. Then you will search for terms such as Chromecast does not work and that is exactly what I am going to answer in this article. If your Chromecast isn’t working, there are a few steps to go through to fix it that I’ll cover in this article.
Chromecast not working, how do you solve this? The solution often lies with the WiFi, so make sure you are connected to the same network, but updates can also fix the problem. As a final solution, you can use the Reset Chromecast, after which it should work normally again.
Chromecast not working
The term Chromecast does not work is of course a fairly broad term, there can be several things going on with this small streaming device. That is why I have listed the solutions below in chronological order from least drastic to more rigorous solutions.
So always start at the top by checking whether this applies to you or whether it already works. Hopefully after reading this article you will have a working Chromecast, which is nice of course.
Starting at the beginning: restarting
It may just be that your Chromecast is not working because it hangs or there is another ‘simple’ problem. To rule this out, the first step is actually quite simple and that is restarting the Chromecast.
This is a simple action that may already solve your problem. To do this, unplug the Chromecast from the TV (and possibly power). Then wait a minute and then plug everything back in: So the HDMI and possibly the power.
Then wait a while when the Chromecast is starting and you will immediately see whether it works again. Is he working? Good! If not, continue to the next step.
Wi-Fi is often the cause
To really get the most out of your Chromecast, you need WiFi, and what if it doesn’t work properly? There are a number of things that could be going on here.
- The router/modem has stopped working properly – restart your modem/router
- There is a malfunction with your internet provider. Usually this is easy to look up via the malfunction site of your internet provider
- You are connected to the wrong WiFi network (this is a common cause)
I want to explore this last one a bit further. It is possible that your smartphone, tablet or laptop is connected to another WiFi network. If this is the case, the Chromecast will not always be recognized. So make sure that both are connected to the same network.
In addition, it is also possible that your WiFi is simply turned off on your smartphone, tablet or laptop. Then it is not (always) possible to connect and it is logical that the Chromecast does not work.
There is a good chance that WiFi is the culprit of your non-working Chromecast, so always check it carefully.
Restart your smartphone, tablet or laptop
If you’ve ruled out all Wi-Fi issues, it may also help to restart your device that you use Chromecast with. Whether this is your smartphone, tablet or laptop/PC, restart it and try again to see if everything works again.
Also keep in mind here – after starting up – that WiFi is activated and is on the same network again.
Install the latest update
If you cast from your browser on the laptop or PC, it is desirable to check whether it is completely up-to-date. Bug fixes are often rolled out for – in this case – Chrome, which may resolve the issue.
To run this Chrome update on your PC or laptop, follow these steps:
- Open Chrome on your laptop/PC
- Click on the three dots at the top right of the screen
- Click on ‘update Chrome’ (if you don’t see this, you are on the latest version of Chrome)
- Then click on restart
Now your browser is fully up-to-date and the Chromecast may work again.
The most drastic option: reset
If none of this works, the last option is to reset the Chromecast. You then completely reset the small device to the factory settings and then have to install it again, of course.
Resetting the Chromecast is relatively easy, but slightly different for each model. Below is a brief explanation, we have a more extensive explanation in our Chromecast reset guide.
- Make sure your Chromecast is connected to the TV
- Press the button on the Chromecast (its position varies by model) for 25 seconds
- The light should start flashing/turning red, then you can go to the next step
- Wait until the light blinks white and the picture is ‘blank’ on the TV
- Now the Chromecast will restart
Once you’ve done this, you can then install the Chromecast, including reconnecting to the Wi-Fi network and going through a number of other settings.
If you have completed these steps, there is a chance that the Chromecast will work again and you can start casting again.
If you still can’t figure it out, you can still take a look at Chromecast support