Chromecast icon does not appear: these are the solutions

It Chromecast icon does not appear. And now? Fortunately, it is not too complicated a task to get that icon back in the picture. The problem can be solved with a few simple steps and you can continue watching a movie or series.

It can be an annoying situation. You want to check a new episode of your favorite series, open an app like Netflix or Disney+ to turn on the stream and it happens: the Chromecast icon does not appear. That means you can’t start with cast.

Cast button

The icon for Chromecast can be recognized by the box with three lines on the left. Those lines are at the bottom left. The icon is reminiscent of a television screen with WiFi stripes. So if you don’t know what you’re looking for, you now have a better idea.

Fortunately, the casting itself is very simple. When both a smartphone, tablet or PC (in other words: the source device) is on the same network as the Chromecast, press the button and select the Chromecast that is in the TV. The casting will then happen automatically.

Unfortunately, the button is not in the same place everywhere. In many cases, it is placed at the top right. That is in the case of video streaming services. If you want to cast from a music streaming service, such as Spotify, then the button is a little better hidden. The Chromecast icon does not appear on the screen? Maybe it’s just well hidden.

Chromecast icon does not appear

But what if you don’t see that button at all and can’t find it anywhere? That is annoying, but fortunately not too much of a problem. One of the biggest causes of this problem is that both devices are not on the same network, so the function is not available at all.

Is that the case? Then make sure that the source device is on the same WiFi network as the Chromecast, or vice versa of course. It can help to quickly change the WiFi settings of the Chromecast, otherwise you have to check the settings of your smartphone, tablet or PC.

Chromecast V3
Chromecast with Google TV

If this also does not solve the problem and you are sure that both devices are on the same network, then there may be something else going on. What you can do is disconnect the router for a while. Wait a few seconds and then plug it back in. Give the devices a few moments to reconnect and then just try again.

Another solution could be to apps in question, which you use on your smartphone or tablet, for example. Shut them down completely and then start them up again. If that’s not the solution either, you may have to restart your Chromecast.

Restart and reset

You can do this through the Google Home app by following the steps below.

  1. Open the Google Home application on your smartphone or tablet
  2. Now tap on the Chromecast you want to reset; in our case that is the Chromecast Ultra
  3. Tap the gear icon at the top right
  4. Now tap on the three dots (that menu is called More)
  5. Now tap on Restart.

Another, faster method is to simply unplug the Chromecast from the HDMI port and the plug from the wall socket.

Reset Chromecast
Image: Wesley Akkerman

A more rigorous solution is to factory reset the Chromecast. In principle, this can’t hurt, because you reset everything at that moment. You set up the Chromecast as if it were a new device, connecting to the network for the first time.

  1. Open the Google Home application on your smartphone or tablet
  2. Now tap on the Chromecast you want to reset; in our case that is the Chromecast Ultra
  3. Tap the gear icon at the top right
  4. Now tap on the three dots (that menu is called More)
  5. Select the Factory reset option
  6. Now press the blue Reset to factory settings button at the bottom right

Keep in mind that the Chromecast and the smartphone, which has the Google Home app on it, must be connected to the same network for this to happen. There are also other options regarding a full reset; you can also control that with a physical button.

The Google Home can be downloaded for both Android (via the Google Play Store) and iOS (via the App Store). You may also encounter other problems with your Chromecast, which make communication difficult. That’s how you solve those problems.

Image: Wesley Akkerman