Avianca Guatemala

Avianca Guatemala Telephone Number

Call the number of Telephone Avianca Guatemala for information on airline tickets and destinations from Guatemala. Below you will find a series of contacts in case you require assistance on ticket purchases, flight reservations, cargo services, baggage, complaints and/or claims.

You can also find the 24-hour Avianca Call Center lines, terminal addresses, offices and hours, as well as the web check-in link. Avianca has other channels in case of not being able to communicate on the customer service line, then consult through social networks and the official website

AVIANCA S.A., is the flag carrier airline of Colombia. Founded in 1919 under the name SCADTA, it is the world’s second oldest airline after KLM, which was founded 58 days earlier, and the oldest in the world with uninterrupted operations.

Telephone Number Avianca Guatemala

To contact the customer service line of Avianca Guatemala Call the 24-Hour Call Center (+502) 2470-8222, the telephone number is available to answer questions regarding: Requests or assistance with inconveniences, service hours at the airport, purchase of flights, check-in, offices, travel agencies and promotions.

Avianca Guatemala Office

The head office of Avianca Guatemala is located at the address inside Avianca, Avenida Hincapie 12-22, Guatemala, you can contact the phone number +502 2470 8222.

Avianca Guatemala Airport Telephone

You can contact the office of Avianca Guatemala at Guatemala City International Airport – La Aurora calling the number +502 4786 2386

Telephone Avianca Cargo Guatemala

To contact the hotline Avianca Cargo Guatemala call the customer service number +502 2279 5649 in Guatemala City, information for cargo in Latin America, air cargo, maritime cargo, land cargo

The following telephone number is the direct contact to resolve any inconvenience presented with the passenger’s articles. The number is (502) 2470-8220.

Cancellation or change policies Avianca

Due to the situation generated by the Coronavirus, Avianca has implemented flexibility policies for changes or cancellations of flights that are in force at March 20, 2020 for Avianca tickets.

For international flights, specific guidelines are followed, which are:
  • on tickets with flight date prior to April 30, 2020you will have the option to change the itinerary without penalty.
  • on tickets with flight date after April 30, 2020, you can change the itinerary without penalty on purchases or redemption of tickets with miles made between March 4 and 31, 2020.
For domestic flights the conditions are as follows:
  • on tickets with flight date until April 30, 2020you will have the option to change the itinerary without penalty.
  • on tickets with flight date after April 30, 2020, you can change the itinerary without penalty on ticket purchases made between March 14 and 31, 2020.

Website and social networks

Customer service operators are also available every day to attend to all your requirements and concerns. In order to obtain information about Avianca airline and be aware of promotions and news, follow the networks and web pages:

Email: [email protected]

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