Windows users are used to blue screen issues. There are several factors that cause the blue screen. blue screen with ntkrnlmp.exe error is also most commonly seen in Windows 10 computers.
If you are facing this BSOD on your PC, then you have come to the right place. Follow the simple steps in this article and get your computer running normally.
- 1 What is a blue screen?
- 2 The Main Causes in Windows 7/8:
- 3 Solution to fix the Ntkrnlmp.exe error:
What is a blue screen?
ntkrnlmp.exe is an executable file associated with the Windows operating system. When the Windows operating system starts up, programs that contain ntkrnlmp.exe will be executed and loaded in RAM and run there as the process NT Kernel and System.
THE’blue screen is a death error associated with the error CRITICAL PROCESSED DIED. When the graphics driver is corrupt, the problem with theblue screen error occurs. It can also occur when the pc is infected with a virus or one malware and prevents it from functioning normally.
The Main Causes in Windows 7/8:
- Something is wrong with your hardware.
- The random access memory (RAM) modules are defective.
- The BIOS (Basic Input / Output System) configuration may be incorrect.
- The Windows registry contains an error and the associated process cannot locate the files.
- Obsolete drivers can also be the cause of this error.
- Your computer may contain a virus. The virus can also be one of the causes.
Solution to fix the Ntkrnlmp.exe error:
Method 1: Update the graphics card driver.
As discussed previously, the corrupt graphics card driver or faulty may cause the problem with blue screen. You can try to update graphics card driver.
To perform the operation, follow the troubleshooting steps below.
- Press logo keys Windows + R on the keyboard to open the Run window, type devmgmt.msc and press Entrance to open the Device Manager.
- Search the graphics card device and expand it. It will display the graphics driver installed on your computer.
- Right-click on the graphics driver and select the option Update the driver.
- In the window Update driver, select the option Automatically check for updated drivers.
- If no update is detected, you can consult the graphics driver manufacturer website, download the updated driver and to install on your computer.
After updating the graphics driver, restart your PC once and check if the problem with theblue screen with ntkrnlmp.exe has been resolved. If the problem persists, you can take further troubleshooting steps.
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Method 2: Disable C and EIST states in BIOS.
Intel EIST (Enhanced Intel Speed Step Technology) is a function ofenergy saving. It allows software to control the speed of Intel processors. If this function is activated, it is likely that theblue screen with ntkrnlmp.exe error either appears. So you can deactivate C-states and EIST in the BIOS to solve the problem
Follow the resolve step below to do the same:
- Shut down your computer and turn it back on.
- At startup, press the key F2 or the key OF THE (depending on the manufacturer) continuously to start the BIOS.
- When BIOS setup utility appears, use the arrow keys to go to the menu Advanced. then go to processor configuration.
- Then click on Configuring CPU Power Management.
- Set state C and disable Intel EIST.
- Save the changes, exit the BIOS and start on the desktop. Hope this will solve the problem with dblue screen with ntkrnlmp.exe error on your computer. If the problem persists, you can take further troubleshooting steps.
Method 3: Check for viruses or malware.
The problem with l‘blue screen with ntkrnlmp.exe error also occurs if the computer is affected by virus and trojans Malware. It is therefore important to remove all infections from the computer and make sure that the computer is secure If you have purchased an application anti-virus, perform the full system scan, and remove detected infections.
You can also perform a clean start and check if the problem is resolved. Learn how to perform a clean start on Windows 10 computers.
If the problem persists even after removing viral infections computer, continue to the following resolution steps.
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Method 4: Disable CPU or GPU overclocking
The BSOD related to Ntkrnlmp.exe is quite common on overloaded PCs. Some users facing this issue have successfully resolved it by removing or reducing their clocked frequencies.
Note: Overclocking is the action of increasing the clock frequency of a component in order to make it operate at a higher speed. This process is typically applied on CPUs and GPUs, but other components can be overclocked as well. If you are not sure if your system is overclocked, it is more than likely that it is not.
Method 5: Troubleshoot RAM modules
It turns out that a BSOD related to ntkrnlmp.exe is much more common on computers with non-identical RAMs. Keep in mind that having two RAMs from the same Manufacturer does not mean that they are the same (in terms of frequency).
Note : The bars are notoriously known for their variable times (having different speeds), which favors a fall of the BSOD.
If you have two ram sticks installed on your system, remove one and see if the failures still occur. If the BSOD does not happen with a single RAM stick, it virtually proves that there is some sort ofincompatibility caused by the way your motherboard manages the presence of several non-identical RAM keys. If so, you may be able to resolve this issue by purchasing a suitable dual channel RAM kit.
If you only have one single RAM bar, you can check it using software called Memtest, which you can download.
Method 6: Run the Driver Checker
Yes updating the graphics driver was not sufficient to correct the‘Ntkrnlmp.exe error, you can run the pilot checker, which administers the pilots and graphics drivers in Windows kernel mode and protects them from unauthorized modifications. The scan will show if your system contains drivers corrupt that can cause problems:
- Press the key Windows + X and select Command Prompt (Admin).
- Click on Yes in UAC.
- Type to verify and press Entrance to execute the command.
- In the new window, select Create standard parameters, then click Following.
- Click on Automatically select all drivers installed on this computer.
- . Finally, click on the button To end to start the verification process. You should get a driver status report, so follow the prompts to resolve any issues.
Method 7: Enable System Restore Point
If you already have created a system restore point, you can try to correct Ntkrnlmp.exe by activating one of the created points :
- Go to the menu To start up and enter system Restauration in the Windows search box.
- Select Create a restore point.
- Click on the button System Restauration and click on Following.
- Select the system restore point that was created before the problem with Ntkrnlmp.exe and select Following.
- If you only see one only restore point available, Check the box Show more food outlets.
- Select the catering point and click on Following.
- Restart your computer to complete System Restore.
Hope the above troubleshooting steps help you resolve the issue of theblue screen related to ntkrnlmp.exe on your Windows 10 computers, and your computer will work fine without any further crashes. If you find this useful, comment below or you can also request more information on the comments.