[7 Solutions] My PC does not detect my Headphones / Earphones

My PC does not detect my headphones / earphones, if you have the same situation as me, then don’t worry, today we will solve this problem once and for all.

Before starting the troubleshooting part you should check the following:

  • Check and make sure that your headphones are properly connected to your laptop
  • Plug in your headset on another port and see if that fixes the problem.
  • Try it out on another device, to check and make sure that the device does not work by itself.
  • Also open the “services” console window using services.msc to check and make sure that the ‘Windows audio’ service and the ‘Windows audio endpoint builder’ service are activated.

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My PC does not detect my Headset: Run the troubleshoot function


If you encounter sound related issues on Win 10 system, we recommend that you run the problem solving function and leave the first windows diagnose and fix the problem itself.

  • Open the app Settings,
  • Click on Update & security then on Problem resolution.
  • On the center panel, scroll down and find Play an audio file and click on Run the troubleshooter.
  • This will allow check for issues that may prevent the headphones from working properly.
pc does not detect my headset - Run the troubleshooter
pc does not detect my headset – Run the troubleshooter

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Fix 2: Disable front panel jack detection (if applicable)


This problem is due to the way in which the Realtek software manages the jacks on the panel. In disabling front panel jack detection, some users have succeeded in having their headphones recognized.

It seems to be a Realtek software isolated bug and may not occur in all versions.

Remark : This method will not be applicable if you do not use Realtek HD Audio Manager to manage your audio streams.

Here is a quick guide to the deactivation of front panel jack detection Realtek software:

  • Press on Windows key + R to open a Run dialog box.
  • Then type ” control ” in the Run box and press Entrance to open the Control Panel.
  • In the control panel, select Hardware and audio, then click on ” Realtek HD “
  • Click on Advanced device settings and select Separate all input jacks as independent input devices, then press OK for Save Changes.
Separate all input jacks as independent input devices
Separate all input jacks as independent input devices

Note: If you have an older version of Realtek manager, go to Connector settings and select the check box associated with Disable front panel jack detection.

  • Once the modification made, close ” Realtek HD Audio Manager And restart your computer. Later start-up, see if the problem has been resolved.
  • Si your PC still does not detect your headphones, continue with the next method.

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Fix 3: Change the default sound format


  • Make a right click on the volume icon and select ” Open sound settings “.
  • The window parameters sound opens. Now under Associated parameters, click on the sound control panel.
  • The window of the sound control panel opens.
  • Make sure you are on the Reading tab.
  • Double click on Speakers / Headsets (default).

Note: The headset will also appear as speakers.

  • The window of speaker properties opens, go to the ” Advanced statistics ”.
  • Now in the drop-down list ” Default format” , try change format and click on Test every time you change format.
Change the default sound format
Change the default sound format – PC does not detect my Headphones / Earphones
  • Once you start to hear sound through your headphones, click on To apply then on OK.

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Fix 4: Manually update your audio drivers


  • Done right click on “This PC” or “My computer” and select ” Properties“.
  • In the window of properties, in the left plan, select ” Device Manager “.
  • Expand “Sound, video and game controllers”, then click with the right button mouse over ” High Definition Device “And select” Properties “.
  • Go to the tab ” Pilot ” in the window ” High Definition Audio Device Properties “And click on the button” Update the driver “.
  • Select » Browse my computer for driver software ” .
  • Then select ” Choose from a list of drivers available on my computer “.
  • Select » High definition device” , click on ” Following “, Then click” Yes ” to continue.
Update the High Definition Audio Device driver
Update the High Definition Device driver – PC does not detect my Headphones / Earphones

It should update high definition device drivers.

. Just restart your PC and see if you can fix the headset not working issue on Windows 10.

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Correction 5: Check for modifications on the material


In some cases, it is necessary reset the drivers so that the headphones function properly if defective.

Therefore, in this step we will access device manager after that uninstall each Realtek audio drivers instance.

Then we rwe will look for hardware changes to reinstall them automatically. For that :

  • Press on “Windows’ +” R “ to open the run prompt.
  • Type “Devmgmt.msc” and press ” Entrance“.
  • In the device manager, expand the option ” Sound, video and game controllers »And make a right click on the ” audio drivers That you are currently using.
  • Select the option ” Uninstall the device And follow the on-screen instructions to uninstall this driver from your computer.
  • Also, expand the option ” Audio inputs and outputs ” and uninstall all devices in the same way.
Uninstall Audio Drivers
Uninstall the drivers
  • Now press “Windows” + “R” to open the run prompt again and type ” Control“.
  • Press on ” Entrance ” for throwing the control panel and click on the option ” Uninstall a program “.
  • In the list of applications, right-click on the option ” Realtek Drivers “And select the” button Uninstall “.
  • Follow the onscreen instructions to uninstall the driver from your computer.
Uninstall Realtek Audio Drivers
Uninstall Realtek Audio Drivers
  • If you have downloaded this driver on your computer at any time, be sure to remove it completely.
  • Now, launch the device manager again and click on the icon » Check for hardware changes »By clicking with the right mouse button on the name of your device at the top of the window.
  • The drivers will now be automatically replaced.
  • Check whether the headphones are now recognized or not.

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Correction 6: Set your headset as the default device


  • Press on Windows key + I to open the settings, then select System.
  • In the left tab, click His.
  • Under Output, click ” Manage audio devices“.
  • Under Output devices, click on Loudspeakers (who are currently disabled) then click on the button Activate.
  • Now go back to Sound settings and in the drop-down list ” Choose your output device “, Select your headphones in the list.
Activate Speakers
Activate Loudspeakers

If that doesn’t work, you can still use the traditional way to set your headphones as the default device:

  • Make a right click on your volume icon and select ” Open sound settings“. Under Associated parameters, click on the Sound Control Panel.
  • Make sure you are on the Reading tab. Make a right click in an empty area and select ” Show disabled device “.
  • Now click with the right button mouse button on your helmet and select ” Set as default device“.
Show disabled device
Show disabled device

This should help you solve the problem of headphones not working in Windows. If not, continue with the next method.


Correction 7: Disable audio enhancements


  • Click with the right button mouse over volume icon or loud speaker in the taskbar and select ” His“.
  • Then go to the Reading tab then click with the right button mouse over Loudspeakers and select Properties.
  • Go to the Enhancements tab and check the option ” Disable all enhancements “(disable all enhancements).
  • Click on To apply then on OK, then restart your PC to Save Changes.
Disable Enhancements
Disable Enhancements

And there you have it, these 7 solutions are all you need to fix this problem once and for all.

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